What it does
- Automatic booking proposes free time slots, books, moves and cancels visits directly on WhatsApp.
- Reminders are sent the day before on WhatsApp with Confirm and Cancel buttons.
- Active waiting list offers freed time slots on WhatsApp to patients who are waiting.
- Voice handling transcribes and understands voice messages to change appointments.
- The assistant writes into the calendar the practice already uses and updates it automatically.
- It also tells patients about the practice's vacation periods.
Pricing
It costs 80 euros per month, VAT included, with a 30 day trial, no activation fee and no contract commitment.
Good to know
- It is a web application integrated with WhatsApp Business.
- The assistant does not make diagnoses, give clinical advice or evaluate symptoms.
- The practice keeps its own WhatsApp number.
Questions & answers
- What does the assistant do exactly?
- It replies to patients on WhatsApp at any hour. It proposes free slots in your calendar, books, moves and cancels visits, sends the reminder the day before, and states the practice's vacation periods. It also understands voice messages. It does not make diagnoses, give clinical advice or evaluate symptoms.
In their words
The assistant does not work in place of the front desk. It takes the phone off it.
Everything it did overnight can be seen, corrected and stopped.